Privacy Statement

We committed protecting your personal information. Our PrivacyPolicy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.   We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes to how we handle your personal information; we may contact you to let you know.

How to contact us

If you have any questions about our Privacy Policy or the information we collect or use about you, please contact us:

Data Protection Officer

European Logistics Real Estate Partners LLP

124 Sloane Street

London SW1X 9BW
ablignaut@pacificam.co.uk

Information we collect and use

Information about you that we collect and use includes:

Where we collect and use sensitive personal information, this information will only be collected and used where it's needed to provide the product or service you have requested or to comply with our legal obligations, and where we have also obtained your explicit consent to process such information.

Where we collect your information

We may collect your personal information directly from you, from a variety of sources, including:

If you have a financial adviser, the information we collect and use will most likely have been provided by them on your behalf.

We may also collect personal information about you from places such as business directories and other commercially or publicly available sources e.g. to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.  

Why we collect and use your information

We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so.  We will collect and use your information only if we are able to satisfy one of the lawful processing conditions set out in the data protection laws.  This will be the case where:

If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our products or services.

Marketing and Analytics

Where you have given your permission to do so (or when given the opportunity have not objected), we will send you information about products and services offered by us and/or partners with whom we have entered into sponsorship arrangements or similar partnering arrangements. Even though the materials may refer to the third party, we (and not the third party) will send you the information about such events and sponsorship activities.  These are parties we have chosen to work with whose products or services we believe may be of interest and benefit to you.

You can withdraw your consent or manage your preferences by contacting the data protection officer, details above.

Who we share your information with and why

We may share your information internally, and with third parties for the reasons outlined in ‘Why we collect and use your information'.

We will share your information with:

Where your information is processed

The majority of your information is processed in the UK and European Economic Area (EEA).

However, some of your information may be processed by us or the third parties we work with outside of the EEA, including countries such as the United States, Hong Kong, Singapore, and India.

Where your information is being processed outside of the EEA, we take additional steps to ensure that your information is protected to at least an equivalent level as would be applied by UK / EEA data privacy laws e.g. we will put in place legal agreements with our third party suppliers and do regular checks to ensure they meet these obligations.

How we protect your information

We take information and system security very seriously and we strive to comply with our obligations at all times.  Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations. 

Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions.  Our security controls are aligned to industry standards and good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.

How long we keep your information

To meet our legal and regulatory obligations, we keep your personal information and copies of records we create (e.g. calls with us) while you are a shareholder, client or customer of ours.  

Even when you no longer have a relationship with us, we are required to keep information for different legal and regulatory reasons.  The length of time will vary and we regularly review our retention periods to make sure they comply with all laws and regulations.

Your rights

You have a number of rights under data protection laws which may be exercised in certain circumstances. These are:

More information can be found on your rights and how to exercise them on our website.

How to make a complaint

We will always strive to collect, use and safeguard your personal information in line with data protection laws.  If you do not believe we have handled your information as set out in our Privacy Policy, please let us know immediately and we will do our utmost to make things right.

While we hope that we can resolve any complaints for you, you do have the option complain to your local data protection authority (e.g. the ICO in the UK). This is available to you whether or not you have exhausted our complaints procedure.  

You can find your local data protection authority on the Europa website: